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FAQs
Marketing Terms, Explained
Digital advertising comes with a lot of jargon — from Meta's audience types to Amazon's attribution tools. This page breaks down the terms you'll see in our campaign updates and reports, in plain English, so you always know exactly what a number or term means. Can't find what you're looking for? Just ask — happy to add it here for next time.
Introduction to Meta AdvertisingMeta Ads - Getting StartedMeta Ads BudgetsMeta Ads CreativeMeta Ads TargetingMeta Targeting - Custom and Lookalike audiencesMeta Ads Targeting - PixelMeta Ad PoliciesMeta Location Fees
Why do ads sometimes get rejected?
Meta reviews every ad (usually within minutes to 24 hours) against its advertising policies before it goes live. Common reasons for rejection include restricted content claims, misleading pricing/offers, poor grammar or excessive punctuation/caps, low-quality landing pages, or using text that implies personal attributes about the viewer (e.g. "are you struggling with...").
What if an ad gets rejected - can we appeal?
Yes, most rejections have an appeal option directly in Ads Manager. Many are resolved automatically or quickly, especially where the rejection was a false positive (Meta's automated review isn't perfect). Repeated or unsuccessful appeals can occasionally affect the ad account's standing, so it's worth only appealing when we're confident the ad genuinely complies.
Do I need to declare if an ad is political?
Yes. Meta requires ads about social issues, elections, or politics to go through a separate authorisation process, including identity verification and a "Paid for by" disclaimer on the ad itself. This is a strict, actively-enforced category, and Meta's own classification can be broader than expected. An ad can be flagged as "political" even if that wasn't the intent, particularly around sensitive social themes. For book marketing, this occasionally catches campaigns for books dealing with political or social issues content.
What happens if an ad account gets restricted?
Meta can restrict an ad account's ability to run ads if it detects repeated policy violations, suspicious activity, or unresolved billing issues. Restrictions can range from limited spending to a full ban, and appeals aren't always successful. Once an appeal is exhausted, the only route forward is a new ad account.
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